At Pracart, we are committed to providing a seamless and satisfactory experience for our users. This Refund Policy outlines the terms and conditions under which refunds may be issued for our products and services. By using our platform, you agree to the terms of this policy.
1. Eligibility for Refunds
Refunds are only applicable under the following circumstances:
Technical Issues: If you encounter technical issues with the platform that cannot be resolved by our support team.
Service Not Delivered: If a service you have paid for has not been delivered as promised.
Duplicate Payments: If a payment is charged multiple times due to a system error.
2. Non-Refundable Services
The following services are not eligible for refunds:
Subscription fees for completed billing cycles.
Services that have been fully delivered or used.
Custom development or integration services once initiated.
3. Refund Process
To request a refund, please follow these steps:
Contact Support: Reach out to our customer support team at [Insert Support Email] with details of your refund request.
Provide Documentation: Include the order details, payment receipt, and any supporting documentation or screenshots.
Review Period: Allow up to 7 business days for our team to review your request and respond.
4. Approval and Issuance of Refunds
If your refund request is approved, the refund will be processed within 7-10 business days.
Refunds will be issued using the same payment method used for the original transaction.
5. Changes to Refund Policy
Pracart reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting.
Animeta Agritech
We have closely worked with the Praathee team in the past one year. They are adequately knowledgeable in project understanding and easily adaptive to rapidly changing requirements. The highly skilled team is always available to provide solutions then and there. It was a delight to collaborate with the team.
